FAQ

FAQ

Most frequent questions and answers

Once you confirm your order, we will send you an invoice to pay online with Credit Card or E transfer.  If you are picking up your order from us, you can pay with cash or cheque at pick-up.  If you need to send a cheque in the mail, please let us know and we will work it out.  Pay Pal invoice option also available upon request.

For orders of 1000 or more, we may require a deposit.  We always are upfront when a  deposit is required and will work it out with you!  
Yes!  If you need design work, we will send you proofs to approve via email.  If you want to see what your own design looks like on a button before you confirm your order, we can do that too. 

We do quotes based on your deadline but our general turn-around time for 500 buttons or less is 7 business days (from when sample is approved).  If you need them sooner than 7 biz days, we can rush them!  If you don’t need them within any specific time period, let us know so we can give you the best price possible.  We ship across Canada!  If you are able to pick-up from us in West Hamilton to save time and money, let us know!  

We allow up to 3 designs provided by you, for each order.  You can have more designs but additional set-up fees may apply.

YES!  We have a fabulous graphic designer who can provide you with custom designs. Let us know your ideas and we will work it out.  Please note, having your own designs made can take a little longer than if you provide your own.  We do everything we can to meet your deadline, so please let us know if it is a tight turnaround time.

Sure can!  We do have a standard set-up fee but you can get as many as you want.

We ship across Canada.  Send us your Postal Code and we will send you a shipping quote.

Our template sheet will help you with dimensions.  Please do not forget to add a bleed for your artwork.  Once you are ready to send us your art, please save your file as a 300 dpi or greater jpeg** and we will do the rest. 
**Please note if you send us any other file format we will need to send to our graphic designer to set up.  We try our best to avoid extra costs as well as get you your order as quickly as possible. 

Contact Us

Email : info@thebuttonpushers.ca

Phone : 905-545-PUSH (7874)

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